CALL TODAY
(815) 877-2550

Thompson's Transmission

9697 North 2nd St
Roscoe, IL 61073

thompsonstransmissions.com/


Transmission Shop

Quality transmission repair at a fair price is what you get at Thompson's Transmission in Roscoe, Illinois. Owner Mike Thompson has over 28 years experience repairing manual and automatic transmissions. He has been at this current location in Roscoe, behind Culvers, since 1999. They work on all import and domestic, 2-wheel drive and 4-wheel drive vehicles.

They offer the following work:
Automatic Transmissions
Manual Transmissions
Differentials
Clutch and flywheel repair
Transfer case
Heavy Duty Transmissions
High Performance Transmissions
Front wheel drive
Four wheel drive
Transmission repair on-site
Towing available

Give them a call or stop by today. Their hours of operation are:

M-F 8:00 am - 5:00 pm
Closed Saturday and Sunday

Memberships and Associations:

NFIB National Federation of Independent Businesses
BBB
Rockford Chamber of Commerce
Rockton Chamber of Commerce


CALL TODAY
(815) 877-2550

Thompson's Transmission

Quality Auto Repair

9697 North 2nd St
Roscoe, IL 61073

(815) 877-2550


Thompson's Transmission in Roscoe

Products and Services

Automatic Transmissions
Manual Transmissions
Differentials
Clutch and flywheel repair
Transfer case
Heavy Duty Transmissions
High Performance Transmissions
Front wheel drive
Four wheel drive
Transmission repair on-site
Towing available

Brands Carried:

Service all types of Transmissions

Categories:

Transmission Shop, Transmission Repair

Business Tags:

automatic transmission repair, transmission repair, transmission repair shop, transmission shop, manual transmission repair, foreign vehicles, 2 wheel drive repair, 4 wheel drive repair, clutch, clutch repair, differential, differential repair, high performance transmission, high performance transmission repair, towing, heavy duty transmission, heavy duty transmission repair, transmission rebuilds


CALL TODAY
(815) 877-2550

Thompson's Transmission Reviews


Leave a review to let us know how we did.


Shady Business

Reviewer: jacobmerrifield | 2/24/2016 6:28:22 PM

1 out of 5 stars
 

I had a transmission put in my diesel truck from this place. From the start there was horrible communication. The owner was never there or never returned my calls. The guy that would answer the phone was a younger guy and I assume the one that does everything there from sweeping floors to diagnosing transmissions and the labor part as well. It seemed like the only time you would be able to talk to the owner is if you show up unexpectedly and then he was there. Very rude and no where near friendly. I had to bring my truck back numerous times and was told they fixed the problem only to have the same issue 3 days later. My final price was a few hundred more than told on original estimate. Sadly to say the trans 3 years later is being rebuilt due to poor service. And the poor service comment comes from who is rebuilding it now from what they have saw ( reputable transmission company in Machesney Park) If your looking for poor quality workmanship and customer service quality you would find at Walmart then this place is for you.


02 Jeep Liberty Rebuild

Reviewer: tatchley | 2/13/2016 1:20:16 AM

1 out of 5 stars
 

Unfortunately I was not pleased with the customer service I received. I was originally quoted for services at $1,700 when I provided the specifics of rebuilding my 45re transmission(I even told you that the torque converter would need to be replaced). They had the vehicle for 4 business days and once each day I contacted you for an update. I felt as if my attempts to receive information were treated as a burden to them even though I was paying for their services. I was not told anything other than “We’ll call you when it’s done”. On the final day I was told that I could retrieve my vehicle and the cost would be $2,385(almost $700 more than the estimate).

Looking at the receipt, I cannot justify this large of a discrepancy. Any time additional labor or parts are going to accrue on the owner’s part, said owner should be contacted. I suspect that the only reason they offered a $1,700 estimate is because I informed them of the 3yr/100k warranty I was offered from Red’s Transmissions which they couldn’t offer.

The combination of poor customer service, lack of communication and $700 discrepancy in price for services(without attempting to notify me) leads me to wonder how many other people have been put in my situation. I personally am going to file a complaint with BBB as well as having an investigation started for Price Gauging



CALL TODAY
(815) 877-2550

Thompson's Transmission

9697 North 2nd St
Roscoe, IL 61073
(815) 877-2550

Areas Served:

Beloit WI
Caledonia IL
Clinton WI
Loves Park IL
Machesney Park IL
Poplar Grove IL
Rockford IL
Rockton IL
Roscoe IL
South Beloit IL

Categories:

Transmission Shop, Transmission Repair





Call Now (815) 877-2550

Hours of Operation:

Mon 8:00 AM to 5:00 PM
Tue 8:00 AM to 5:00 PM
Wed 8:00 AM to 5:00 PM
Thu 8:00 AM to 5:00 PM
Fri 8:00 AM to 5:00 PM
Sat Closed
Sun Closed

Thompson's Transmission

History

Thompson's Transmission has been in business since 1999

Additional Links

Roscoe Transmission Shop

Payments Accepted:

ATM/Debit, Mastercard, Visa, Personal Checks, Cash

Fax: (815) 877-7655

Tweet This Business

Zuluz: Credit Cards Accepted
Credit Cards Accepted
  • Debit Cards
  • MasterCard
  • Visa

Zuluz: Public Restrooms
Public Restrooms

We offer public access to our restrooms with purchase.

This location offers the following type of restrooms:

  • Single Occupancy Restroom

The restrooms at this location are located:

  • Inside

Zuluz: Community Hero
Community Hero

Our Business has remained open in our community for more than 5 years.

We donate time, services or products to community events and functions.

We support local schools by:

  • (ex. Buying ads in the high school yearbook)

Our business is a member of a local organization:

  • NFIB (National Federation of Independent Businesses) and BBB
  • Chamber of Commerce

Our business is a member of a local organization:

  • Allowing event flyers to be posted in their business.

We support our local Fire Department, Harlem and Hononegah Schools


Zuluz: Commitment to Green
Commitment to Green

Our business takes measures to reduce our energy and resource usage, including:

  • We turn computers and equipment off at night to save energy.
  • Our business uses compact fluorescent light bulbs, which use less electricity than traditional incandescent bulbs.
  • We take advantage of our monitor’s energy saving display settings.
  • Our business does not market with physical mailings.

Reusing resources is important to our company, which we demonstrate by:

  • We use hand dryers in the restrooms to reduce paper towel usage.

We encourage recycling by:

  • Recycling used transmission fluids and all scrap metals.